Q: Is there a way to “take a picture” of what is on my computer screen if I can’t print it?

A: Use the Print Scrn (Screen) key on your keyboard to save an image of your image display to the clipboard and then paste it into a document where it can be printed.

Follow these steps:

Maximize the window you'd like to capture.

To capture the active (uppermost) window, hold down ALT + Print Scrn at the same time. To capture the entire screen, just press Print Scrn.

Open a new document in MS Word, or Wordpad (NOT Notepad) or MS Photo Editor.

Paste the screen shot by holding down CTRL and V at the same time.

Print the document when you're finished pasting screen shots.

Q: I was wondering what exactly a General Protection Fault, an Invalid Page Fault, and a Fatal Exception Error are? Can getting these errors damage files or the contents of my PC memory?

A: It's too bad they made these error messages so scary. Error messages are just Windows' way of saying, "I've crashed! I've fallen and I can't get up." They come in two flavors: program error messages and Windows error messages. When a program notices a problem and stops itself, you'll see a program error message. You won't see these as often as you'll see Windows errors because programs are usually able to correct themselves. Windows error messages appear when a program has a problem but doesn't catch the problem itself. Windows finds the flaw and shuts down the program. It is trying to protect your computer. General Protection Faults and Invalid Page Faults happen when a program tries to access memory that doesn't belong to it. This can cause the system to become unstable, or cause the other programs to misbehave. As a safety mechanism, the program will stop working and give you an error message. Despite the dramatic name, a Fatal Exception error usually just means that a program has failed. Program failures may be caused by corruption in the program, but they probably won't cause corruption themselves. Save what you've been working on, close all your programs, and restart Windows. Once you do that, everything should be back to normal and you can continue working. You may lose information that hadn't been saved when the crash occurred.

If you have the latest version of Internet Explorer (5.0 or later) you can now access your Hotmail account with Outlook Express, in addition to your POP3 e-mail accounts . This means that you do not need to access Hotmail.com and use their web based e-mail program, which can be slow and cumbersome to use. Open Outlook Express, click Tools, Accounts, click the Mail tab, then click the Add button and choose Mail. Enter your Hotmail username as the Display Name, click Next. Type the Hotmail e-mail address in the address box under "Already have an address," click Next. The incoming mail server is an HTTP server. The HTTP mail service provider is Hotmail. The Incoming mail server box will be grayed out, but it should read "http://www.msn.com/svcs/hotmail/httpmail.asp" Click Next. Enter your account name (i.e. yourusername@hotmail.com) and your password. It's your option to have your password remembered. Click Next, then Finish. If you wish to change the Properties of this account, click the Properties button and change the name that appears, or uncheck the checkbox that includes the account in the receive and send action. If you have other e-mail accounts, decide which one will be your default account, highlight the name of that account and then click the Set as Default button. Close the Internet Accounts dialog box. You will be asked if you want to download the folders that exist within your Hotmail account. When you click the down arrow included with the Send/Recv button, you can selectively choose which e-mail account to retrieve.

If you do not have a free Hotmail account, you can use the above method to create one when you click the Add account button.

Log in to T-III Real Estate Workstation
Minimize T-III Real Estate Workstation
Open Internet Explorer
Type in and go to home.crismls.com
Log in with your T-III ID and Password

Note: If your account does not already exist, follow the instructions given to create an account.

They suggest that you use the format as follows: firstnamelastname@crismls.com

After creating your account name, return to the Login page and log in with your T-III ID and Password